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To provide high quality compassionate care for our patients and, by working in partnership with them, to make the best use of our health resources.


TO ACHIEVE THIS WE WILL



  • Place our patients at the centre of our decision making

  • Be accessible and approachable to patients and coeeqgues

  • Provide a clean safe environment in which to work and provide health care

  • Support our staff and ensure they are trained to for the task we ask of them

  • Treat our patients and each other with dignity and respect

  • Act with honesty and integrity at all time

  • Encourage feedback and scrutiny of our performance and to act swiftly and conscientiously to resolve issues when things go wrong

  • Make a commitment to ensure best clinical practice for our patients and engage in continual professional development.

  • Be open to new ideas and ways of developing primary care to meet the needs of our patients now and in the future.


OUR PRIORITIES



  • Make safety and quality a priority

  • Facilitate the professional development of our team

  • Develop effective working relationships with our CCG to improve the health of our patients

  • Reduce unplanned admisssions

  • Maintain our high immunization rates including flu vaccination

  • Provide high quality care through the Quality Framework

  • Continue to improve access and facilities and provide a safe supportive environment for out staff and patients.


                                                                                

 
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